FREQUENTLY ASKED QUESTIONS
Q: How do I know my size?
A: You can refer to our size chart section which includes detailed measurements for each of our clothing items.
Q: What materials are your clothes made from?
A: We prioritize sustainability and quality in our materials, using a blend of organic cotton, recycled fabrics, and innovative materials that minimize environmental impact.
Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or cancelled if the request is placed before being the order being shipped from the warehouse.
Q: What is your return and exchange policy?
A: You can refer to our policy section which includes a detailed explanation of our return and exchange policy.
Q: How long does shipping take?
A: Shipping times vary based on location. Standard shipping typically takes 3-6 business days.
Q: Do you offer international shipping?
A: Currently international shipping is not available but we are working on it.
Q: What payment methods do you accept?
A: Cash on delivery is currently the only available payment method, but other options will be added soon.
Q: What should I do if I receive a defective item?
A: We apologize for any inconvenience caused. Dealing with defective items is also explained in the policy section.
Q: How can I stay updated on new releases and promotions?
A: Stay in the loop by subscribing to our newsletter, following us on social media, and frequently visiting our website for the latest updates.
Q: How can I contact customer service?
A: We are available to assist you via Instagram DMs (manifest.eg). We will try to provide you with help asap.